Privacy Policy

This privacy notice tells you what to expect us to do with your personal information. 

Our Contact Details

Phone: 07712562594

Email: info@elevatehr.uk

What information we collect, use and why

We collect or use the following information to provide services, including delivery:

• Names and contact details 
• Addresses 
• Payment Details (including bank details) 
• Health and Safety Information
• Account Information
• Recordings of meetings and discussions

We collect or use the following information for services updates or marketing purposes:

• Names and contact details
• Addresses 
• Marketing Preferences 
• Location data 
• Call recordings
• Website information
• Records of consent 

Lawful Bases

Our lawful bases for collecting or using personal data to provide services are:

• Consent
• Contract
• Legal Obligation

Where we get personal data from

• People directly 

How long we keep information

In line with data protection principles, we only keep your data for as long as we need it for

Who we share your data with

• Other organisations
• Professional / Legal advisors
• Organisations we're legally obliged to share personal data with

Your data protection rights

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

29 May 2024